We promise to respond to all complains put forward by our customers in a timely and satisfactory manner.Customers can call, mail, write or visit our customer care offices register their complaints. Where a customer is not satisfied with the decision taken by the action officer,they may appeal to the Managing Director.
Visit Our Customer care Offices
Use our USSD Code:*873*116#
Call us on:0724310714/078310714
Email us on:info@oloolaiserwatercompany.co.ke
Service CharterComplain is Registered
Complaint Tracking Ticket is generated
Ticket is forwared to the relevant Officer
Relevant officer Act on the Ticket
Feedback is then given to the Customer
Visit Offices to Record your Complaint
Use USSD:*873*116#
Use Official Email:info@oloolaiserwatercompany.co.ke
Use Cellphone:0724310714/0780310714