The Customer Should abide by the terms and conditions specified in the Water Act 2016 and take responsibility for payment of water, sewer and meter rent until such time as the agreement is terminated in accordance with the Company’s policy.
We will Read every meter every month
Bills are send out every Month
Every Customer should pay bill before due date
Non-payment will result to water services disconnection
Read MoreCustomer makes inquiry
Survey is then carried out by Technical water team
Customer fill new connection form and pays connection fees
Technical team Install line and meter connections
Meter is read and Bills sent out every Month
Customer is then Given 5 days befre Due date
Customer pays for Water through:Mpesa paybil:919100
Failure to pay for water bill will result to disconnection